Background and Target Audience:
This sample includes a training solution that includes job aids, on-the-job training, and role playing scenarios created for a volunteer bookstore staff. Due to new products or weekly updates in the bookstore, training happened weekly as part of on-the-job training.
The target audience (volunteer bookstore staff) included the following demographics:
- Ages: 40 – 65
- Gender: 80% women, 20% men
- Education: Post-secondary
- Familiar with computers and technology
- Familiar with Point-of-Sale (POS) registers
NOTE: Additional samples of this project available upon request.